Why we choose SumUp for in-person and online payments

A simple, fast and secure payment is what customers expect wherever they pay. Whether it's a physical shop, an online store or a mix of both, payment solutions need to be versatile, cost-effective and reliable. That's why many businesses, including ours, have chosen SumUp as their partner for handling payments, both in person and online.

1. A complete solution for every type of payment

One of the main reasons we choose SumUp is its flexibility. The platform offers solutions both for in-person payments, via POS terminals, and for online payments. This makes it perfect for businesses that want to run both a physical and a digital operation, without having to use different payment service providers.

In-person payments

SumUp offers a range of mobile payment terminals that let businesses accept credit card, debit card and contactless payments, including Apple Pay and Google Pay. The terminals are easy to set up and use, making the payment process fast and smooth for customers.

• SumUp Air: a portable, compact, lightweight card reader, perfect for small shops, cafés or mobile businesses such as markets or fairs.
• SumUp Solo: a fully-featured terminal that works standalone, without needing a smartphone or tablet, perfect for restaurants or physical shops.

Online payments

With SumUp, you can also accept online payments thanks to a range of tools that are easy to integrate into your website or online shop. The company offers solutions for payments via links, online invoices and customisable payment pages.

• Payment links: ideal for businesses offering personalised services or selling through social media. Just send the customer a link and they can pay securely online.
• Payment pages: setting up a customised payment page with SumUp is simple and requires no technical skills, making it perfect for anyone who wants to offer an online payment solution without investing in a complex e-commerce system.

2. Cost-effectiveness

Another key reason we prefer SumUp is its cost-effectiveness. Fees are clear and competitive, with no hidden costs or mandatory monthly subscriptions. This matters especially for small and medium-sized businesses looking to maximise profit margins without compromising on service quality.

Clear, transparent fees

SumUp 

• 1.5% (debit card) and 2.5% (credit card and online) per transaction: whether you accept payments in person via a POS terminal or online, the fee per transaction is fixed and clear, making it easy to work out the cost of using the service.
• Zero monthly costs: SumUp doesn't charge fixed monthly fees, which means you only pay when you actually process a transaction. This is a big advantage for businesses with variable or seasonal transaction volumes.
• Payouts:  1-2 working days

SumUp One

• 0.99% per transaction: whether you accept payments in person via a POS terminal or online, the fee per transaction is fixed and clear, making it easy to work out the cost of using the service.
• Monthly subscription: SumUp charges a fixed monthly fee of CHF 29 (pay annually and save 20%). 
• Payouts: the next working day

3. Ease of use and accessibility

One of the most appreciated aspects of SumUp is how easy it is to use. You don't need advanced technical knowledge to use the system. The POS terminals are intuitive and quick to set up, while the user interface for managing online payments is just as straightforward.

Ready-to-use terminals

SumUp's payment terminals are plug-and-play, meaning they can be set up and used within minutes. With a Bluetooth connection to a smartphone or tablet (for SumUp Air) or a direct connection (SumUp Solo), accepting payments becomes immediate.

Simplified online management

SumUp's online dashboard lets businesses easily monitor all transactions, view financial reports, issue refunds and send invoices. Everything is manageable from a single account, making life easier for business owners and bookkeepers.

4. Security at the highest level

Security is another crucial factor for modern businesses, and SumUp is designed to ensure every transaction is secure and compliant with international standards. The platform uses advanced encryption and follows strict security protocols, ensuring customers' sensitive data is always protected.

• PCI-DSS certified: SumUp complies with the PCI-DSS (Payment Card Industry Data Security Standard) security standard, meaning it protects customers' card data to the highest level.
• Secure authentication: online payments and POS terminals come with secure authentication systems to prevent fraud or unauthorised access.

5. Efficient, reliable customer support

Every business needs a payment partner that offers reliable customer support in case of problems or questions. SumUp offers an excellent support service, with a team available by phone, email and chat to answer any need.

Multi-channel support

Whether you need help setting up a POS terminal or managing online transactions, SumUp's team is always on hand to provide fast, effective solutions.

Guides and online resources

In addition to direct support, SumUp provides a large library of guides, tutorials and FAQs to help businesses solve common problems on their own, making the experience even simpler and stress-free.

6. Flexibility for business growth

SumUp is a scalable solution that grows with your business. Whether you're running a small start-up or an expanding business, SumUp lets you add new payment terminals or integrate online features as your business needs grow.

Easy expansion

As your business grows, you can easily add further POS terminals for your new points of sale or make use of online payment features to reach more customers. This flexibility allows businesses to adapt quickly to market changes and new growth opportunities.

7. A reliable service for different types of businesses

Finally, SumUp is the ideal solution for a wide range of sectors and business models. It is particularly popular with local businesses, restaurants, cafés, mobile traders and small businesses that want to offer a professional payment service without complications.

Sectors best suited to SumUp

• Retail shops: SumUp offers a fast, secure payment experience, perfect for anyone running a physical shop.
• Restaurants and bars: mobile terminals make it possible to accept payments directly at the table or counter, simplifying customer management.
• Mobile businesses: for anyone working at markets, fairs or with home delivery services, SumUp is a flexible, cost-effective solution.

Conclusion: SumUp is the right choice for your business's payments

Choosing the right payment system is crucial to the success of any business. SumUp offers a complete, affordable, secure solution that makes it easy to accept payments both in person and online. Thanks to its flexibility, ease of use and reliable customer support, SumUp has proven to be the ideal partner for handling payments, leaving businesses time for everything else.

If you're looking for a versatile, cost-effective, secure payment solution for your business, SumUp is the right choice.